LEGAL
Privacy Policy.
Last updated: June 2026
Overview
Credo Connect (“we,” “us,” “our”) provides strength and sport-performance coaching out of South Boston, Massachusetts. This policy explains what information we collect when you use our website or services, how we use it, and the choices you have.
Information we collect
Contact details you provide — such as your name, email, phone number, and the goals you share — when you submit an inquiry, book a session, or sign up for the member area.
Account and booking information for members, including sessions reserved and, where relevant, consent records for athletes under 18.
Payment information processed by our payment provider when you purchase or reserve a paid offering. We do not store full card numbers ourselves.
Basic technical and usage data (such as device and analytics information) collected automatically when you visit the site.
How we use your information
To respond to inquiries, schedule and deliver coaching, process bookings and payments, and manage member access.
To communicate with you about your training, bookings, and account, and to send service updates.
To operate, secure, and improve the website and our services.
How we share information
We share information only with service providers that help us run the business — such as our website host, payment processor, and email provider — and only as needed to deliver our services.
We may disclose information if required by law or to protect the rights, safety, and property of our members, the public, or Credo Connect. We do not sell your personal information.
Minors
We coach high-school athletes. Where a participant is under 18, we require a parent or guardian to provide consent before full member access is granted, and we handle a minor’s information with that consent in mind.
Data retention & security
We keep personal information for as long as needed to provide our services and meet legal and accounting obligations, then delete or anonymize it. We use reasonable safeguards to protect your information, though no method of transmission or storage is completely secure.
Your choices
You can ask us to access, correct, or delete your personal information, or opt out of non-essential communications, by contacting us at the address below.
Contact
Questions about this policy or your data? Email steven@credoconnect.com.
